We’re always happy to hear from you! Whether you have a question, need help with your order, or simply want to share your feedback, the team at roofi.shop is here to assist you. Please don’t hesitate to get in touch with us using any of the methods below.
Your satisfaction is our top priority, and we strive to respond to all inquiries as quickly as possible — usually within 24–48 business hours.
How to Reach Us
Here are the ways you can contact us:
Email Support
For all inquiries, please email us at:
contact@roofi.shop
We monitor our inbox regularly and will do our best to respond promptly. Whether it’s about your order status, a product question, or anything else, we’re here to help.
Website Contact Form
You can also use our convenient contact form available on our website. Simply visit https://roofi.shop/contact (if implemented), fill out the required details, and submit your message.
Be sure to include as much detail as possible so that we can assist you efficiently.
Order Inquiries
If you’re reaching out regarding an order you’ve placed, please include:
- Your order number
- The email address used when placing the order
- Any relevant details about the issue or request
This information will help us locate your order quickly and provide you with an accurate response.
Frequently Asked Questions (FAQ)
Before reaching out, you may want to check our FAQ (if available) for answers to common questions about:
- Shipping & delivery times
- Return & refund policies
- Payment options
- Product details
If your question isn’t answered there, we’re just an email or message away!
Business Hours
Our customer support team is available during the following hours:
Monday to Friday: 9:00 AM – 6:00 PM [Your Time Zone]
Saturday & Sunday: Closed (We’ll get back to you as soon as possible on the next business day)
We aim to respond to all emails and messages within 24–48 business hours. Please allow additional time during weekends, holidays, or peak seasons.
Social Media
Stay connected with us and get the latest updates on new products, promotions, and more by following us on our social media pages:
Feel free to message us on these platforms as well, though email remains the best way to get a quick and detailed response.
Feedback & Suggestions
We love hearing from our customers! If you have suggestions on how we can improve our products or services, please let us know. Your feedback helps us grow and serve you better.
Thank You!
Thank you for choosing roofi.shop. Your trust and satisfaction mean everything to us. We look forward to assisting you and ensuring your shopping experience is seamless and enjoyable.